Privacy Policy

Golden West Shutters – Privacy Policy

Last Updated: 4/7/2025

Golden West Shutters (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information when you visit our website, engage with our online advertisements, or interact with our services through GoHighLevel, Google, Microsoft, and Meta (Facebook/Instagram). This policy also describes the rights provided specifically to California residents under the California Consumer Privacy Act (CCPA) and other relevant state laws.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Home address
  • Information regarding your property or project requirements

Additionally, we automatically collect information via cookies and tracking technologies, such as:

  • IP addresses
  • Browser type
  • Device type
  • Operating system
  • Referral sources
  • Pages visited
  • Time spent on the website

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide customer support
  • Schedule appointments and send reminders
  • Communicate about products, services, promotions, or special offers
  • Analyze website usage and improve our services
  • Serve targeted advertisements through platforms such as Google, Microsoft, and Meta

3. Consent to SMS/MMS and Email Communications (A2P 10DLC Compliance)

By providing your contact information, you expressly consent to receiving automated SMS/MMS messages and emails from Golden West Shutters related to marketing, customer support, and scheduling appointments. Message frequency may vary, and standard message/data rates apply.

You may opt-out anytime by replying “STOP” to any SMS message or clicking the “unsubscribe” link provided in our emails. For assistance, reply “HELP.”

Your consent to automated messages is not required to purchase goods or services.

4. Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • GoHighLevel for lead management and CRM
  • Google, Microsoft, and Meta for advertising and analytics purposes

We do not sell, trade, or rent your personal information to third parties.

5. Google Analytics

Our website uses Google Analytics to analyze and improve site functionality. Google Analytics collects anonymous data about website visits, helping us understand how visitors interact with our website.

6. Data Security

We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, or disclosure.

7. California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain privacy rights under the CCPA:

  • Right to Know: You may request information about the personal data we have collected, used, disclosed, and sold (if applicable) about you in the past 12 months.
  • Right to Delete: You may request that we delete your personal information.
  • Right to Opt-Out: You may opt-out of the sale of your personal information. Golden West Shutters does not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CCPA.

To exercise these rights, please contact us using the information below.

8. Third-Party Websites

Our website may link to external websites. We do not control and are not responsible for their privacy practices or content.

9. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Your Privacy Rights

You may request to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt-out of future communications

Contact us via the details below to exercise these rights.

11. Changes to this Privacy Policy

Golden West Shutters reserves the right to update this Privacy Policy. Updates will be indicated by revising the “Last Updated” date above. Your continued use of our website after changes signifies your acceptance of the revised policy.

12. Contact Information

For questions regarding this Privacy Policy or your personal information:

  • Address: Golden West Shutters, 20561 Pascal Way, Lake Forest, CA, 92630
  • Phone: +1 949 951 0600
  • Email: info@gwshutters.com

Thank you for trusting Golden West Shutters with your personal information.